Legal

Terms & policies.

1. Booking

Reservations are confirmed once we receive your booking request and verify availability. We no longer charge a booking retainer — your card is only charged at pickup for the rental balance and security deposit (if applicable).

2. Cancellation

Cancellations made 48+ hours before pickup are no-charge. Within 48 hours, please reach out so we can work with you — fees may apply depending on circumstances.

3. Security deposit

A refundable security deposit is held on a debit or credit card at pickup. Luxury vehicles: $500 (or $350 for 24-hour / one-day rentals). Economy rentals do not require a security deposit. The hold is released after the vehicle is returned in the same condition.

4. Driver requirements

All drivers must be 18+, hold an active US driver's license, and complete identity verification via Veriff. A debit or credit card must be on file — we no longer accept cash payments. Additional drivers must be added to the rental agreement before driving.

5. Insurance

All luxury rentals require active full-coverage auto insurance in the renter's name; proof is required at pickup. Economy rentals do not require personal auto insurance — only a valid ID and a debit or credit card on file are needed.

6. Mileage

Premium vehicles include 150 miles per day. Economy vehicles include 250 miles per day. Overage is billed at $0.45/mile, deducted from the security deposit.

7. Late returns

Returns more than 30 minutes past the scheduled time are billed at 1.5× the daily rate, prorated hourly.

8. Prohibited use

Vehicles may not be used for racing, off-road driving, towing, transport of hazardous materials, or any illegal activity. Smoking is prohibited in all vehicles — a $250 cleaning fee applies.

Last updated: May 2026. Not The Regular One LLC d/b/a NTR Rentals.